FAQ

about your stay

Accessibility

We are available daily from 07:00 to 22:00.
After 22:00, we are available for emergencies at +41 77 265 34 81.

Parking lot

We do not have our own parking spaces.
The nearest option is the Opéra Parking Garage right next to the hotel (approx. CHF 47/day).
Alternatively, the Utoquai Parking Garage is available three blocks away (approx. CHF 37/day).

With a bit of luck, you may find a white street parking zone:
Parking is free from 8:00 PM–9:00 AM and all day on Sunday.
Outside these times, parking is chargeable for a maximum of 2 hours

Arrival and Departure

Check-in: from 3:00 PM.
Your room is guaranteed to be available from this time. If you arrive earlier, you are welcome to store your luggage with us and already use all hotel facilities.

Check-out: by 11:00 AM.
If you wish for a later departure, we will gladly check the availability of a late check-out. Even after check-out, you can have your luggage safely stored with us.